Operator
TranscriptJet is operated by an independent developer under the TranscriptJet name. You can contact the operator at support@transcriptjet.com.
Plans and payment processing
TranscriptJet offers Free and paid Pro subscription plans. Paid subscriptions are processed by Waffo Pancake as Merchant of Record. Checkout opens after production billing rollout and capacity checks are completed and explicitly enabled.
Refund requests and eligibility
Refund requests for paid orders may be submitted through the available Waffo customer/refund process or by contacting support@transcriptjet.com. Refund eligibility is reviewed under applicable payment-provider rules and mandatory consumer-law rights. Cancellation does not automatically create a refund for an already paid subscription period. TranscriptJet does not promise an additional unconditional refund period beyond applicable provider rules and statutory rights.
Contact
Effective date
Effective date: October 4, 2026